Privacy Policy

Last Updated: 2026

At ZenthronHome, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (zenthronhome.com), including any sub-domains, affiliated websites, and mobile applications (collectively, the “Website”), or make purchases of our products and services. By accessing or using our Website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website or services.

This Privacy Policy is incorporated into and forms part of our Terms of Service, available at zenthronhome.com/terms.

1. Information We Collect

We collect information about you in various ways when you interact with our Website or services. This includes information you provide directly and information collected automatically.

1.1. Personal Information

Personal information is data that can be used to identify you as an individual. We may collect the following personal information when you interact with our Website or services:

• Contact Information: Name, email address, phone number, and shipping/billing address when you place an order, create an account, or contact customer support.

• Payment Information: Payment details (such as card or other payment method information) when you make a purchase. Note: payment processing is typically handled by third-party payment processors; we may not store full card details.

• Account Information: Username, password, and other details if you create an account on our Website.

• Order Information: Items purchased, order history, delivery preferences, and transaction records.

• Customer Support Data: Information you provide when you contact us via email ( info@zenthronhome.com ), including inquiries or complaints.

1.2. Non-Personal Information

Non-personal information does not directly identify you as an individual. We may collect the following non-personal information automatically when you visit our Website:

• Device and Browser Information: IP address, browser type, operating system, device type, and unique device identifiers.

• Usage Data: Pages visited, time spent on the Website, clickstream data, referring URLs, and other browsing behavior.

• Cookies and Tracking Technologies: Data collected via cookies, web beacons, pixel tags, and similar technologies to enhance your experience and analyze Website performance. See Section 4 for details on cookies.

1.3. Information from Third Parties

We may receive information about you from third-party sources, such as:

• Payment Processors: Confirmation of payment status and limited payment-related details needed to process transactions (and, in some cases, updated payment information such as new expiration dates).

• Analytics Providers: Aggregated data about user behavior to improve our Website and services.

• Marketing Partners: Information about your interactions with our advertisements on third-party platforms, consistent with their privacy policies and your settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process, fulfill, and ship your orders, including managing payments and providing order confirmations.

• Customer Support: To respond to your inquiries, provide assistance, and resolve issues via email (info@zenthronhome.com).

• Marketing and Communications: To send you promotional emails, newsletters, or offers about our products and services, where you have consented to receive such communications. You may opt out at any time (see Section 8).

• Website Improvement: To analyze usage patterns, improve Website functionality, and enhance user experience.

• Security and Fraud Prevention: To protect the security and integrity of our Website, detect and prevent fraud, and ensure compliance with our Terms of Service.

• Legal Compliance: To comply with applicable laws, regulations, or legal processes, including responding to valid government or law enforcement requests.

3. Disclosure of Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: We share personal information with trusted third-party service providers who assist us in operating our Website and business (payment processors, shipping companies, email/communications tools, analytics providers, and customer support platforms). These providers are contractually obligated (where applicable) to protect your information and use it only to provide services to us.

• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or part of our business assets, your personal information may be transferred to the acquiring entity or parties involved, subject to appropriate safeguards.

• Legal Obligations: We may disclose your personal information to comply with applicable laws, regulations, or legal processes, such as responding to subpoenas, court orders, or government investigations.

• Protection of Rights: We may share information to protect our rights, property, or safety, or that of our users or third parties, including to prevent fraud or enforce our Terms of Service.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixel tags) to enhance your experience, analyze Website performance, and deliver personalized content. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

4.1. Types of Cookies

• Essential Cookies: Necessary for the Website to function, such as maintaining your session during checkout.

• Analytics Cookies: Collect aggregated data about user behavior to improve our Website and services.

• Marketing Cookies: Enable personalized advertisements and track the effectiveness of our marketing campaigns (where used).

4.2. Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain features of the Website, such as placing orders.

For more information, you can contact us at info@zenthronhome.com .

5. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. These measures may include encryption of payment-related data in transit, secure server connections, and restricted access to personal data. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6. Third-Party Websites

Our Website may contain links to third-party websites or services, such as payment processors or social media platforms. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete it promptly. If you believe a child has provided us with their information, please contact us at info@zenthronhome.com .

8. Your Rights and Choices

You have certain rights regarding your personal information, subject to applicable laws:

• Access and Correction: You may request access to, update, or correct your personal information by contacting us at info@zenthronhome.com.

• Deletion: You may request deletion of your personal information, subject to legal retention requirements (e.g., for tax or audit purposes). Contact us at info@zenthronhome.com to make a request.

• Opt-Out of Marketing: You may opt out of promotional emails by clicking “unsubscribe” in our emails or contacting us at info@zenthronhome.com. You may still receive transactional emails.

• Do Not Track: Our Website does not currently respond to “Do Not Track” signals. Manage tracking via cookie settings (see Section 4.2).

• Region-Specific Rights: Depending on where you live (e.g., certain U.S. states, the UK, or the EU/EEA), you may have additional rights. To exercise applicable rights, contact us at info@zenthronhome.com.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to provide our services, comply with legal obligations, resolve disputes, or enforce our agreements. For example:

• Order and payment-related records may be retained for several years to comply with tax and accounting requirements.

• Customer support communications may be retained for a reasonable period to address issues and improve service.

• Analytics data may be retained in aggregated form for longer periods.

If you request deletion of your information, we will delete it unless we are required to retain it for legal or operational purposes.

10. International Data Transfers

If you are located outside the country where our operations or service providers are based, your personal information may be transferred to, stored, and processed in other countries. We take steps designed to ensure that your information is protected in accordance with this Privacy Policy, regardless of where it is processed.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be effective upon posting the revised Privacy Policy on our Website at zenthronhome.com/privacy. Where required by law, we will notify you of material changes via email or a prominent notice on the Website. Your continued use of our Website or services after such changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at: